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After nearly four decades as a trial lawyer in Georgia, Ken Shigley spends a growing portion of his time helping other lawyers settle intractable cases through mediation at Henning Mediation & Arbitration Service, the original alternative private dispute resolution service in Georgia. He was on the initial panel of mediators there from 1995 to 2003 and returned in 2016.

1. What is mediation?

Mediation is a form of settlement conference in which a neutral third party facilitates discussions between the parties and their attorneys, keeping them focused on options to resolve the dispute. Usually, the parties meet first in one room with the neutral mediator to discuss the facts of the case. Then they typically go into separate rooms. The mediator works with the parties, often all day, assisting in settlement communications and negotiations. However, the parties retain the decision-making power.

Any settlement reached through mediation is voluntary and comes from the parties, considering their own needs and interests. Mediation produces a voluntary, win-win solution. The parties are free to go forward with a lawsuit and trial if a case is not settled in mediation.

2. What are key points about the mediation process?

First, mediation is voluntary. The mediator cannot order anyone to do anything. While a judge may order parties to go to mediation, that is not effective if the parties are not ready to settle. Nobody can order them to settle. Any settlement resulting from mediation is voluntary.

Second, mediation is confidential. At the beginning of the process, everyone has to sign an agreement that what happens in mediation stays at mediation. Nothing said at mediation can be used in court (unless of course, it was out there in the discovery process anyway). No negotiating positions at mediation can be thrown at either party before a judge or jury.

Third, the mediator is neutral. Even though a mediator may be a passionate advocate in another life, when in the mediator role he or she "doesn't have a dog in the fight." The only goal is to help both parties reach a voluntary settlement that they can live with. That is usually a deal that neither side is ecstatic about, but with which both sides can live.

3. What does it take for mediation to work?

Mediation is effective in helping parties settle a case about 85% of the time if certain factors are present:

First, both sides are looking at the same facts. Disclosure of all relevant evidence may occur voluntarily before suit, through exhaustive formal discovery, or any point along the way. The key is for both sides to have enough facts upon which to make rational decisions. If either party is holding back key facts to play "gotcha" at trial, a voluntary settlement at mediation becomes less likely. Lawyers have to make tactical decisions about whether it is worth it to hold back their zingers for use at trial when over 95% of cases settle before trial.

Second, both sides are looking at the same law. Usually in routine tort cases, the lawyers on both sides have a fairly clear idea of the legal issues involved. They may argue different nuances and interpretations, but they know the basic principles. Sometimes, however, one side or the other is represented by a less knowledgeable attorney or the issues involved are unusual. In such cases, it is incumbent upon the more knowledgeable attorney to explain the issues appropriately. A mediator who is experienced and sophisticated in the subject matter may be especially useful.

Third, both sides are represented by experienced, realistic counsel. Lawyers who have been around the block a few hundred times, are consumed with cocky hubris, but are confident enough to give the clients frank assessments of their strengths and weaknesses, are likely to have assessments of case value that overlap or are very close together.

Fourth, both sides actually seek and follow the advice of experienced counsel. Sometimes one or both sides have lawyers who could reach a realistic compromise based on their assessments of likely outcomes in court, but the clients refused to cooperate. Wise counsel is worthless if nobody listens to it.

4. Why use Ken Shigley as a mediator?

Many lawyers think that experience in the trenches doing battle for clients is at least as valuable as a bunch of mediation seminars and even experience on the bench as a judge. Ken Shigley has practiced law in Georgia since 1977 in a variety of settings.

  • Criminal prosecution. He started out as an Assistant District Attorney, prosecuting cases that included murder, manslaughter, vehicular homicide, armed robbery, burglary, rape, aggravated assault, child molestation, embezzlement, etc.
  • Small town general practice. After leaving the DA's office, he worked in a hometown general practice that included whatever came in the door. Family law (divorce, child support, adoption, legitimation, annulment), criminal defense, bankruptcy, commercial collections, estate planning, probate, real estate, intellectual property (no kidding), etc.
  • Insurance defense and governmental liability defense. He spent a decade in an insurance defense firm in Atlanta. The work included defense of insureds in auto, trucking and premises liability cases, representation of insurers in coverage, fraud and arson cases, and representation of state and local government agencies, officials and employees in a variety of tort and civil rights cases.
  • Plaintiffs' tort practice. For over 25 years, he has had a plaintiffs' personal injury practice with enough successes to move confidently forward and enough disappointments to be able to explain to plaintiffs the risks of loss.
  • Professional leadership. During his career, he has held a number of leadership posts that may enhance credibility as a mediator. Among those are:
    • President, State Bar of Georgia (2011-12)
    • Chair, Institute for Continuing Legal Education in Georgia Board of Trustees (2012-13)
    • Chair, American Association for Justice Motor Vehicle Collision, Highway & Premises Liability Section (2015-16)
    • Chair, Georgia Insurance Law Institute (1994)
    • Chair, Tort & Insurance Law Section, State Bar of Georgia (1994-95)
  • Publications.
    • Lead author, Georgia Law of Torts: Trial Preparation & Practice(Thomson Reuters, 2010-16)
    • Chapter author, Handling Motor Vehicle Accident Cases (2016 ed.)
    • Numerous articles in legal publications: Trial (2008 & 2016) Verdict (2016), Georgia Bar Journal (1994, 2011, 2012), For the Defense (1989) and Georgia Defense Lawyers Assn Journal (1987)
  • Mediation experience. Starting in the late 1980s, Mr. Shigley served occasionally as a mediator or arbitrator in civil cases. When the late Ed Henning launched Georgia's first mediation and arbitration firm in 1995, he recruited Mr. Shigley to be one of the first members of the panel of neutrals. Mr. Shigley continued with Henning Mediation & Arbitration Service for eight years, serving as mediator in hundreds of civil cases. Much of his mediation work toward the end of that period involved medical malpractice and products liability cases across Georgia. In 2003, he found that that increasingly the scheduling of numerous mediations every month interfered with the necessity of scheduling depositions across the country in his litigation practice. At that time he decided to defer further mediation work until a later stage of his career. "Later" is now.

To schedule a mediation with Mr. Shigley, contact Henning Mediation, 3350 Riverwood Parkway, Riverwood Building, Lobby, Suite 75, Atlanta, Georgia 30339, Email, Telephone (770) 955-2252 or (800) 843-6050.

Client Reviews
"Goes above and beyond and is a mountain of knowledge on spine and brain injuries. He does his research and represents you with a level of excellence. Remains a friend after representing me." Dee M., Woodstock, GA
"I have collaborated with Mr. Shigley on several initiatives within Georgia’s Judiciary over the past few years and found him to be a persistent and attentive individual. Ken has taken great pride in his involvement with the projects that I have worked on and he is good at influencing success. Despite his hectic schedule, Ken has always made time to discuss, research and review ideas for the best way to accomplish goals. I look forward to a continued working relationship in this and future roles." Jorge B., CIO, Judicial Council of Georgia
"After having to have a hole drilled in an automobile part at a machine shop 10 years ago, I told my uncle I could have done that. My uncle replied, "You are doing this once these guys do it every day" That simply means if you don't know where to turn, get help and get an expert. Ken was that help when I was severely injured during a fatal accident. Ken and his team at Shigley Law are experts, and are here to help you during your crisis. Ken will be there during the injury, recovery, and trial. He and his firm will work hard to see that you are represented fairly!" Jeremy R.
"Ken is a very kind man. He has a wealth of knowledge and is going above and beyond to help us while representing our case." Candy F., spouse of catastrophic injury client, Plains, GA
"I know Ken as trial lawyer of highest standards. Ken is knowledgeable and innovative and that translates to success in the courtroom. He is outgoing, compassionate and personable which makes him a pleasure to work with in any setting." Eric B., Attorney, Canton, GA